http://mlb.mlb.com/news/article.jsp?...ign=br_orioles

"We never had anybody we could really go to or talk to [like this] before," said Britton, part of a young and inexperienced staff that finished last season ranked last in the Majors in several key statistical categories.

"You know, we always talk among each other, but if we are all having a tough stretch, you are all thinking negatively, you don't really have someone outside the situation you can go to and talk to because he has a different perception," Britton said. "[Kaplan] was working with the military and stuff, so he was obviously doing something right if they trust him with people who put their lives on the line."