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04-10-2012 06:36 PM #1
Cash in your Best Buy Gift Cards...Quickly
04-10-2012 06:38 PM #2
The internet giveth, the internet taketh away.
04-11-2012 09:39 AM #3
Now, who I'm I going to get to install my car speakers?
04-11-2012 10:55 AM #4
Just wait til Best Buy slashes prices it will be like black friday every day there.
04-11-2012 11:02 AM #5
04-11-2012 02:24 PM #6
HELP!!!! I have gobs of Best Buy Points!!!!!
What is going on?????
04-11-2012 02:31 PM #7
They might be able to recover by ditching the big box stores and concentrating on the smaller models that are in malls.
It doesn't look likely given the way they are struggling to find an identity.
04-11-2012 02:41 PM #8
I guess they should have called me back when I applied for a job there in college.
04-11-2012 02:42 PM #9
04-11-2012 02:50 PM #10
04-11-2012 03:46 PM #11
04-11-2012 03:50 PM #12
04-11-2012 04:04 PM #13Norfolk
- Join Date
- Jun 2007
Many things are hurting Best Buy, here are a few:
Best Buy is quickly becoming the place to go to see and test stuff out that you'll go buy online later at amazon or ebay for a reduced rate. AKA amazon's show room
Most people have smartphones or a cell with internet access so they can be in your business and looking to see who is selling the same product for less. If you're selling an item for $300 plus tax, it hurts when a customer sees that born2run1970 is sellinghis unwanted gift for $25-50 less. Craiglist for people willing to risk it also hurt a little bit for the same reasons.
Much like Home Depot, Best Buy doesn't always hire the best employees. When you offer low wages, many times in the form of part-time hours only, you get the sterotypical young person who just want some extra cash. Customers get ignored, bad or no advice, and with the internet customers are much smarter about stuff. You don't need to go into a store anymore, there are plenty of websites that will describe and rate a product. You can ask other users or see websites that rate a product for you long before you have to travel out to look at it yourself.
Websites like Yelp and other sites expose you when your store sucks. That guy that one of your sales associates pissed off with poor service will be more than happy to tell the thousands of people who look at your site about his experience. He'll be more than happy to tell everyone that they can get better service and prices elsewhere too.
04-11-2012 04:43 PM #14
I bettter hurry up.....I have too many BEST BUY points...AKA Worst Buy!!!!!