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09-25-2007 03:07 PM #1
What is friggin' going on with them! I have the 2 disk at a time, and I live in Stewartstown PA. Which is just south of Harrisburg PA. Which is 1 days mailing to me and back to them.
In my queue
1 - Foyles War: Set 3, Disk 1, Availabilty = Now
2 - Foyles War: Set 3, Disk 2, Availabilty = Now
3 - Foyles War: Set 3, Disk 3, Availabilty = Now
4 - Foyles War: Set 3, Disk 4, Availabilty = Now
- I returned The Last King of Scotland and they shipped Star Trek The Motion Picture, from Harrisburg PA
- I returned The Blitz, London's Longest Night and they shipped Orioles Legend, Cal Ripken Disk 5, from Richmond VA
- I returned Star Trek The Motion Picture and they shipped Orioles Legend, Cal Ripken Disk 6, from Santa Ana CA
- I returned Orioles Legend, Cal Ripken Disk 5 and they shipped Pearl Harbor, Before and After Disk 2, from Santa Ana CA
Huh! WTF is going on. It's bad enough they bypassed 4 disks that were available, 4 times, they shipped BOTH new disks all the way across country from friggin' Santa Ana CA!
I dig around their website and get a telephone to call and complain and the first thing out of the CSR mouth was they shipped the first available movie. BULL, and when asked what about they are coming from California, she said that's where they were only available from. BULL again. Ok, maybe one, I could see, maybe but doubtful. The furthest I have ever received a movie from was I believe Illinois.
I asked when does my current payment pay up to because Netflix is not the ONLY game in town and Blockbuster Video online is just fine as I had them in the past. She said October 13th and when I continue to complain she said she would send me out 1 courtesy disk, and it will be Foyles War Disk 1. I said your shipping 2 new disk all the way across country and her reply was that all she could do was send out 1 free courtesy desk, but that she will send off an email to the Corporate office and that I should hear back in 3 days.
Well, here is what I plan on doing...
I'm going to send all three movies back to Harrisburg PA when they arrive. I am not going to send the others back to California. And if I'm not satisfied with the email I get back the Corporate Office... bye, bye Netflix.
I've been a member since December 2003!
09-25-2007 03:38 PM #2
Blockbuster rocks! I've had them for 2 years, and I've got no complaints. Being able to trade online rentals for free in-store rentals is the greatest thing ever. I order Bluray and HD titles online, and let the kids pick out kids movies in-store with the trade-ins...
09-25-2007 03:59 PM #3
I've only had an issue with Netflix once, and that was a few weeks ago when it took a few days or so to ship my Wire DVDs.
Perhaps those came from California also but other than that I have no complaints.
Last edited by Pedro Cerrano; 09-25-2007 at 04:27 PM.
09-25-2007 04:11 PM #4
09-25-2007 04:37 PM #5
I've been a member for five years. I've really only experienced one major problem and that was being sent the wrong movie. I've had some movies arrive late, but that's something that should be expected occasionally. Their service has been especially great during the past six months or so. I can't remember the last time I've had a movie arrive late.
09-25-2007 04:39 PM #6
Blockbuster Total Access... you can take it to the store and get the next movie on your list.
I have never understood the appeal of Netflix and having to return movies and wait for the next one.
09-25-2007 05:05 PM #7
I used to do Netflix awhile back. It was cool, but I never felt like I got my money's worth. I felt like I was never able to find time to watch the movies and felt like I wouldn't get enough rentals per month. So I quit and now I just buy movies used.
09-25-2007 05:13 PM #8
Foyle's War (BBC) fan and trying to find it at a decent price is not an option, especially for something that I may never watch again.
09-25-2007 08:37 PM #9
some old Werner Herzog. Good luck.
I guess if all you watch is newer, bigger budget stuff you're alright.
09-25-2007 09:27 PM #10
I had both Netflix and Blockbuster Online (when you have teenagers, it helps). The selection from Blockbuster Online is just like Netflix...
09-25-2007 09:41 PM #11
09-25-2007 09:50 PM #12
09-25-2007 10:10 PM #13
I've been with Netflix for about a year now and I haven't had any problems. Two times I got a disc that was too scratched to play, but I just returned it and they shipped a good copy back to me right away. I love Netflix. I have the 3 at a time, unlimited package. It works out so that I constantly have a movie to watch. Rarely ever do I find myself waiting for something to come in.
09-25-2007 10:46 PM #14
09-25-2007 10:50 PM #15
So, which should I get: Blockbuster or Netflix online? Which plan would you recommend? Don't watch a crazy amount of movies during the school year and don't want to pay too much--going to the Blockbuster store is a nice option and now Netflix is trying to let you download and watch them on your computer to counter that. Any recommendations? Which plan do you have?