Ticketmaster Service Fees not refunded.

[Pedro Cerrano]

Does anyone know when I can expect a refund for the tickets that I bought for games that were not played? I dropped a decent chunk of change on the WC game and could use that cash.

[quietstorm]

I want to say that it was 3 to 5 business days. I checked my account yesterday and it had not been refunded yet.

[quietstorm]

"Tickets purchased for the Tiebreaker Game, American League Wild Card Game and American League Division Series Home Game #3 at Oriole Park at Camden Yards through the Season Plan Holder Presale, Group Leader Presale, 2013 Deposit Presale, Ticket Opportunity Sale or Public Sale will be automatically refunded if they are marked "PHONE/WEB" on the front of the ticket. The credit card account holder of record will be credited for the face value of the ticket and the per ticket convenience fee. Per order processing, shipping and handling fees are non-refundable. These tickets SHOULD NOT be returned and have no cash value."

Please allow 3-5 business days for processing.

[Pedro Cerrano]

Hmmm I wonder if that's 3-5 days from when it was official we weren't playing the game (Weds) or from the game itself (Fri). Either way I guess I should expect it somewhat soon.

[Eutaw]

Yeah I haven't been refunded for Thursday or Friday yet. I'll prob just use the money to buy tickets to World Series games at OPACY once we take care of the Yankees this week though.

[notfast]

I got an email on the 4th saying 3-5 days.

Like I said in another thread, they should have made sure the refunds were issued before the ALCS presale...

[paulcoates]

Has anyone been refunded yet? The refunds should have been processed by now as it has been 7 days since it has been decided that the Orioles would not have a Home wildcard or 3 a 3rd ALCS game

[jerios55]

Has anyone been refunded yet? The refunds should have been processed by now as it has been 7 days since it has been decided that the Orioles would not have a Home wildcard or 3 a 3rd ALCS game

I have not yet, but keep in mind 5 'business' days haven't passed yet if you go by the 4th.

[Nolanseye14]

Today is only the 3rd business day. Monday doesn't count because banks were closed due to Columbus day. We should see money by Friday.

[schmed77]

Here's a funny anecdote. Never received an email saying that my WC Home Game and AL Tiebreaker have been refunded, so I called. The rep, at first, said those games would not be refunded, after getting a little bit testy (felt bad, so I apologized); I was refunded. Not in my account as of yet. Would have loved to use the refund cash on ALCS Game 5 because I dropped a lot more than I wanted to, and this was 20 minutes after the presale started on Monday.

Edited October 10, 2012 by schmed77

[tinamodotti]

I talked to a ticketmaster rep that said 7-10 business days. Wouldn't surprise me if it takes them until the end of the month. Ugh.

Has anyone been refunded yet? The refunds should have been processed by now as it has been 7 days since it has been decided that the Orioles would not have a Home wildcard or 3 a 3rd ALCS game

The rep who I talked to said they don't go by when it was decided, they go by when they are given "refund approval". And apparently they aren't given refund approval right away, for whatever freaking reason.

[Pedro Cerrano]

This is complete bs. I love how they can take our money on a whim but it takes them forever to give us our rightful money back. Seriously, it was known as of last Wednesday that we were not hosting the Wild Card game. It's been a freaking week -- it can't take this long.

[quietstorm]

I talked to a ticketmaster rep that said 7-10 business days. Wouldn't surprise me if it takes them until the end of the month. Ugh.

The rep who I talked to said they don't go by when it was decided, they go by when they are given "refund approval". And apparently they aren't given refund approval right away, for whatever freaking reason.

The reason being that they haven't created a "refund approval fee" yet.

[notfast]

Anyone have a refund yet?

I emailed the Orioles (since ticketmaster seems very hands off and directs some questions to the team) and hopefully will get a response soon.

I want the refund ASAP so I can purchase tickets to the WS next Wed

[ShaneDawg85]

Side question, do the tickets for games that never happened need to be returned, or can they just be disposed of?